Topshop Topman careers website

Training and Development

Being part of the Flagship team means you have the benefit of a dedicated in-house Training Team who can offer a whole range of development opportunities, from enhancing your day to day job to striving for that next promotion.

When you join our team you will complete the Topshop/ Topman 3 Day Induction. This is exclusive to the Flagship store.

Day 1 - Induction

  • HR policies and procedures
  • Understanding the Brand and its competitors
  • Health & Safety training
  • Security awareness training
  • Flagship customer service
  • Disability Discrimination Act
  • Succession ladder, Succeed 1

Day 2 - Take the Lead

  • Visual Merchandising and Trend Training
  • Confident Approach
  • Fitting room service training
  • TS/TM Account card
  • Till point service
  • Features & Benefits

Day 3 - Till Training

  • Tender procedures
  • Fraud at the till point

At the end of these 3 days you should have all the tools you need to begin your job with us, and begin to work through the Sales Advisor Standards of Performance that make up your ongoing development with us.