Terms & Conditions - TOPMAN USA
This site ships to the United States

Terms & Conditions

Welcome to the TOPMAN.COM USA website terms and conditions. Please read through them carefully before placing your order or before using the www.us.topman.com. By using this Website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy Statement regarding personal information provided by you.  


Before placing an order, if you have any questions relating to these terms and conditions, please email customer.care@topman.com. Please note: once your order has been confirmed, we will not be able to make any changes to that order.


CHANGES TO TERMS AND CONDITIONS
We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received. In addition, your use of this Website after such changes have been posted constitutes your acceptance of and agreement to such changes.

 

At this time we are unable to deliver to APO Addresses.

Your order may be delivered by either the United States Postal Service (USPS) or by a US courier. Depending on your area, most orders will be delivered by USPS so the parcel will be received with your regular mail. If you are not home when the delivery is made, a notice card will be left by the postal service to advise on how and where your delivery can be collected.

Larger orders will be delivered by courier who will attempt to deliver the goods three times or leave with a neighbor. They will also leave a notice card after each delivery attempt to advise you what you can do to arrange receipt of the goods. A signature is required for larger deliveries but not for the smaller USPS deliveries.

We aim to deliver orders placed before 12pm within 7 working days for standard shipping and 2 - 3 working days for tracked and faster shipping following the date your order has been placed. Delivery to Alaska, Hawaii and the US Territories can take up to 8 working days.

Please note, all orders are shipped from the UK. Customers will be responsible for paying any applicable import duties and taxes. Charges may vary based on the contents of the order. Customers are advised to contact their local customs office for further information on current import regulations.

 

Please note, no changes can be made to the shipping address after the order has been placed.

 

Standard delivery is available over the Christmas period, but please note that UK Bank holidays are not classified as delivery days. Customers are advised to check the estimated delivery day displayed at the checkout for updated delivery times.

We offer an Express shipping service, with all import duties paid for by Topman. Find out where your parcels are while they’re on their way to you, as well as having them arrive on your doorstep quickly. Don’t forget to select Express & Duty Paid at checkout.

 

Destination Express & Duty Paid Delivery Cost

US (all 50 states) 2-3 Working Days $15.00


OTHER INFORMATION

All orders are shipped from the UK. Any import duties and taxes are charged once the parcel has reached the destination county, which Topman will pay for you.

We aim to ship Express & Duty Paid orders within 2-3 working days following the date your order has been placed. Please note, no changes can be made to the shipping address after the order has been placed.

 

UK Public holidays are not classified as shipping days, allow an extra working day for shipments over UK Public Holidays detailed below:

 

  • 3rd April 2015 – Good Friday
  • 6th April 2015 – Easter Monday
  • 4th May 2015 – Early May bank holiday
  • 25th May 2015 – Spring bank holiday
  • 31st August 2015 – Summer bank holiday
  • 25th December 2015 – Christmas Day
  • 28th December 2015 – Boxing Day (substitute day) 

 

USPS OR US COURIER SHIPMENTS

Larger orders will be delivered by courier who will attempt to deliver the goods three times or leave with a neighbor. They will also leave a notice card after each delivery attempt to advise you what you can do to arrange receipt of the goods. A signature is required for larger deliveries but not for the smaller USPS deliveries. If you would like to specify a safe place or a particular neighbor for your parcel to be left with, you can add these instructions in the space provided on the checkout page.

If you have any questions related to your delivery please contact customer.care@topman.com

For full details please see our Terms & Conditions.

Track Your Order

All orders to the US are now fully trackable, duty paid, and faster than before. In order to track your order with us, you will need to have your tracking number with you. This can be located on your dispatch confirmation email or order tracking email.

 

Most parcels will reach their destination in up to 7 working days after the order is dispatched (2-3 working days for Express orders), however, some destinations may require additional time allowed for parcels to arrive.

 

If your tracking number begins with 1550, pleasclick here to track your parcel.

 

If your tracking number begins with an E, please click here to track your parcel.

 

If your tracking number begins with WN, please click here to track your 

All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorize payment then you will be notified of this immediately at the check-out stage.

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. One of the purposes for which we may disclose your address and postcode details is to check against the IMRG Security Alert or any other Credit Reference Agency or Fraud Prevention Scheme, which may keep a record of that information. At all times where we disclose your information it will remain secure. If you believe your details are incorrect you may correct those details by following the procedure set out in our privacy policy.

Topman.com is working together with Visa and MasterCard to offer you a safer shopping experience when using your credit card online.

Verified by Visa and MasterCard SecureCode follow the same principles as Chip and Pin, by helping to protect your card against unauthorized use when you shop via the Internet.

If your bank or card issuer is already a part of this scheme, then you might have already noticed the Verified by Visa or MasterCard SecureCode page appear when you last made a purchase with a participating retailer on the Internet.

If your bank is yet to introduce this security measure then the following information will explain how it works and the added protection benefits of registering.

Online Protection Benefits

 

  • Shop online with added security and peace of mind.
  • Your personal password is linked to your card only, and not to your computer.
  • This security scheme will help to prevent unauthorised purchases.

 


How it works
When you reach the checkout process at Topman.com (or any participating retailer) you will have the opportunity to register for either Verified by Visa or MasterCard SecureCode. Simply sign-up for the service following the online instructions that are linked directly to your card issuer, set up your new personal password once your card issuer has confirmed your identity, and continue shopping.

This is a one-off registration process, so you will be able to use the same password for all future purchases you make with participating retailers.

Alternatively you can contact your bank directly to register, or visit Verified by Visa or MasterCard SecureCode for more information.

Please note: If you choose not to register during the checkout process, depending on your card issuer, we may not be able to process your order. A different method of payment will be required to complete your purchase.

STUDENTS GET 10% OFF (the “Discount”) ALL YEAR ROUND

 

1. All students with a valid student identification:
- Student Advantage student card
- verified Student Beans code
are entitled to a Discount on all TOPMAN products purchased online at www.topman.com or in any TOPMAN stores (except concessions).


2.To redeem the Discount online, enter your Advantage student card number or verified code at the online checkout.


3. To redeem the Discount in-store, show your valid student identification at the checkout in-store and complete the data capture card.


4. By entering your details in order to take advantage of the Discount you agree that your personal details may be used to keep you informed about our promotions, products and news. TOPMAN complies with the standard procedures laid down in the UK Data Protection Act to ensure that the personal information you give us in kept secure and processed fairly and lawfully. For further details, please see our Privacy Policy or ask in-store.


5. The Discount may not be exchanged for cash and is non-transferable. Returned items will be refunded at the discounted price paid. This does not affect your statutory rights. The Discount may not be used to purchase gift cards or to settle store card accounts.


6. TOPMAN reserves the right to refuse any student ID that it deems to be invalid or fraudulent.


7. TOPMAN reserves the right to
(i) cancel this offer at any time
(ii) refuse to allow any individual to participate in this offer
(iii) amend these terms and conditions.


8. These terms and conditions shall be governed by and construed in accordance with English law and the English courts shall have exclusive jurisdiction in the event of a dispute.


9. Promoter: Top Shop/Top Man Limited trading as Topman (registered no. 2317752). Registered office: Colegrave House, 70 Berners Street, London, W1T 3NL.

If you would prefer not to use our free UPS returns service, parcels can be returned via mail at your cost to our New Jersey warehouse. The refund will be processed once your goods are received into our warehouse. Customers will need to return unwanted items to: The Gilbert Co./Arcadia, 1000 Riverside Dr, Keasbey, N.J. 08832.

 

It may take 2-3 working days for the refunds to show in your account after the goods have been received. Each item returned is refunded separately, and will show on your statement as a refund / credit from Topman.com. You will be refunded on to the card that the goods were purchased with. If your card expires before we process your refund please contact our customer services team with your order number, zip code and new card details.

 

You can call Customer Services on 1-844 773 8291 (toll free) between 9am and 4am GMT (4am - 11pm EST) on weekdays, between 9am and 6pm GMT (4am - 1pm EST) at the weekend, and between 9am and 5.30pm GMT (4am - 12.30pm EST) on UK Bank Holidays.

 

For security reasons, we cannot accept this information via email.

 

Customers in the US can now return items to their nearest store free of charge.

Please take with you:

  • Your dispatch note, as proof of purchase
  • The card used to complete your online purchase. If you are not the cardholder, they will need to be present to complete the instore return

 Please note that this is only applicable to stand-alone Topman stores.

Returning Goods Bought as Special Offers
If you return a single item bought as part of a multi-buy discount offer (for example 'buy 2 for $40.00') you will be refunded the full price of that item less the total discount given in the offer. If you return all items purchased with the multi-buy discount you will be refunded with the full multi-buy value.

For combination purchases ("buy one, get one free" or "get the lowest priced item free"), you must return any free items or vouchers back for us to process a refund.


Returning Goods Which are of Unsatisfactory Quality or Unfit for Purpose

To return by Mail, please log in to your account and select ‘Request a return’ from the ‘My Orders’ section. Click the order number containing the items you want to return and follow the ‘Create return’ link next to the order number. Please select the items you wish to send back to us with a reason for each.

 


Once you click the 'Create Return' button you will be given a unique Returns Authorization Number. Write this number along with your name and address in the areas provided on the returns label that came with your original order. Peel off the label, stick it to the parcel and take it to your local United States Postal Service office for mailing. Please remember to ask the USPS for a Certificate of Mailing and retain it for your reference. Without this we cannot refund any money if we do not receive the returned items. Then simply post your parcel with your unwanted items to us so that we receive it within 14 days of shipping.

 

If we have made a mistake on an item we have sent to you or it is faulty, damaged, of unsatisfactory quality, we will refund the delivery charges you have paid to receive that item unless it was sent to you with other items which you are not returning. Details of the returns procedure will also be sent to you with your order.

When you place an order on our Website we shall email you an acknowledgement. Our acceptance of an order does not take place until shipment of the order, at which point the purchase contract will be made and you will be charged.

Please note, if you have paid via your PayPal account, transactions are charged at the time the goods are ordered, when you click on the confirm and pay option. If for some reason we are unable to ship your goods, the value of the items that are not shipped will be refunded to the original method of payment.

Once you have checked out and your order has been confirmed you will not be able to make any changes to your order so please make sure that everything is correct before clicking the confirm button.

Any discounts triggered by the entry of a promotional code will not be applied until the order is accepted but will be detailed on the invoice.

We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:

  • The product ordered being unavailable from stock
  • Our inability to obtain authorization of payment
  • The identification of an error within the product information, including price or promotion


If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time.

We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the website.

References in this Privacy Policy Statement to "we", "us" and "Topman" are to Top Shop/Top Man Limited t/a Topman. At Topman we are committed to maintaining your privacy. Our privacy policy statement is given below. If we make changes to this policy, we will notify you by updating this statement on our Website.


What information do we collect?
We ask for your name, telephone number, home address, email address and age for competitions, prize draws, or newsletter sign ups. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests.

What the data will be used for?

Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. We may also send you from time to time (by email or post) information about products and services and details of promotions and special offers from Topman. If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us about your marketing preferences:

  • All email messages and email newsletters will contain information on how you can unsubscribe; or
  • Call our customer services division – see the "Contact Us" (contact us page) section; or
  • Write to us at: Customer Services, Topman, Colegrave House, 70 Berners Street, London W1T 3NL, England.


In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.

Top Shop/Top Man Limited t/a Topman is a registered data controller under the Data Protection Act 1998 (the "Act"). We comply with the standards, procedures and requirements laid down in the Act to ensure that the personal information you give us is kept secure and processed fairly and lawfully.

What information do we share with others?
We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Topman. We may pass your information onto Arcadia Group (USA) Limited t/a Topman which operates our US retail stores, which will treat the information in a manner consistent with this Privacy Policy Statement, such as to accept returns for products purchased through the Website. We will not pass your information on to any other Arcadia Group companies or other third parties for marketing purposes unless you have agreed for us to do so.

One of the purposes for which we may disclose your address and zip code details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme. We may also disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

Cookies

A Cookie is a small data file that is stored by your Web browser on your computer. We use Cookies to keep track of your current shopping session, to enable you to proceed to checkout at any time and to personalize your online experience. If you do not accept Cookies you will be unable to use this website. Please see our Cookie Policy for more information.  Refer to the Help content of your browser for more information on selecting or deselecting Cookies.


Links to Third-Party Sites

In an attempt to provide you with increased value, we may from time to time include third party links on our Website. These linked sites have separate and independent privacy policies. We encourage you to review those policies when you visit those sites. This Privacy Policy Statement only covers our Website and does not cover any other website. We therefore have no responsibility or liability for the content and activities of these linked sites.

Privacy of Children on Our Website

Our Website is not intended for use by children under the age of 14, and we will not knowingly collect any information from any person below the age of 14.

Sale of Assets

In the unlikely event that Topman or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

This website uses cookies to collect information. 

 

What is a cookie?
Cookies are small files of letters and numbers that are downloaded onto your computer or mobile or other handheld device when you access certain websites.  Cookies allow a website to recognise a user’s device and help your browser navigate through the website by allowing you to log in automatically or remembering settings you selected during earlier visits (among other functions).  Cookies do not harm your computer.  If you would like to learn more about cookies in general you can visit www.allaboutcookies.org

 

Use of cookies on this website
Cookies help us to provide you with a good experience when you browse this website and allow you to make full use of the online shopping and personalised features available on this website.  We do not use cookies to collect or record information such as your name, address or payment details.

 

We use cookies on this website for the following main purposes:

• for technical purposes essential for the operation of this website, such as keeping track of your current shopping session and enabling you to proceed to checkout and pay for products;

• to distinguish you from other users of this website, so we can personalise your shopping experience by making this website and the advertising displayed on it more relevant to your interests and so we can remember choices you make (such as your user name, language or the country you are in) when you return to visit this website;

• to collect statistical information about how visitors use this website, so we can improve the way this website works and measure the success of competitions and campaigns; and

• to enable us to fulfil our contractual obligations to third parties, for example to pay a partner if you have made a purchase on this website by following a link from their website. 

 

Most web browsers automatically accept cookies.  Unless you have adjusted your browser settings so that it will refuse cookies, cookies will be set when you access this website.  By using and browsing this website, you consent to cookies being used in accordance with this Cookie Policy.  If you do not consent, you must either disable cookies or refrain from using this website.  Please go to How To Manage Cookies section below for information on how to manage and disable cookies.

Our cookies

Below is a list of the main cookies that are set by us when you access this website and a description of what we use them for:

 

Cookie Name Cookie Purpose
userCountry, userCurrencySymbol, user Explicit, userLangId, userLanguage, userPreferredUrl, userprefs, userSalesCatalogId, userStoreId, viewed, WC_ACTIVE_POINTER, WC_AUTHENTICATION, WC_PERSISTENT, WC_SESSION_ESTABLISHED, WC_USERACTIVITY, SessionExists, ShowAlert, arc-33056-recently-viewed, JSESSIONID, mdr_browser These cookies remember your preferences from previous visits, allow you to add to basket and store your shopping basket. The website wouldn't work for you without them.
_utma, _utmb, _utmc, _utmz These cookies enable Google Analytics software. It helps us take and analyse visitor information such as browser usage and new visitor numbers. That information helps us to improve the website and your shopping experience, and to make our marketing campaigns relevant.
The data stored by these cookies never shows personal details from which your individual identity can be established.
_#env, _#lps, _#sess, _#srchist, _#tsa, _#uid, _#vdf We work with DC Storm to help make our marketing campaigns more relevant. DC Storm cookies are used to help us see which marketing campaigns you click on and interact with. The data taken does not contain personal details from which your individual identity can be established.
_qsst, _qst, _qubitTracker cookies, _qPageNum_*name of brand* These cookies enable Qubit analytics software. This software helps us take and analyse visitor information such as browser usage, new visitor numbers, response to marketing activity and shopping times. That information helps us to improve the website and your shopping experience, and to make our marketing campaigns relevant. The data stored by these cookies never shows personal details from which your individual identity can be established.
peerius_ct, peerius_rid, peerius_sess, peerius_user These cookies enable Peerius software. This software allows us to make recommendations of products that we think might be of interest to you, based on what you and other visitors have viewed.
 
s_cc, s_sq, s_vi These cookies enable SiteCatalyst analytics software, supplied by Adobe. This software helps us take and analyse visitor information such as browser usage, new visitor numbers, response to marketing activity and shopping times. That information helps us to improve the website and your shopping experience, and to make our marketing campaigns relevant.
s_campaign, s_ev20, _#tsa These cookies show us how you found our website and which website you came from. This helps us know which of our online marketing channels is most effective. They also allow us to reward some external websites for directing you to us.

Flash cookies
We may display video content on topman.com using Adobe Flash Player.  Adobe uses Flash cookies to improve your experience as a user.  If you wish to disable or delete a Flash cookie, please visit Adobe Flashplayer Security Settings.  Please bear in mind that if you disable Flash cookies you will be unable to access certain content on our website which uses Adobe Flash Player, such as videos.

 

Third party cookies
Some cookies may be set by third parties when you visit this website.  These third parties may be suppliers who partner with us to deliver our website, companies that participate with us in affiliate marketing programmes and other third parties.  These cookies are controlled by the third parties, so please check the third-party websites for more information about these cookies and how to manage them.   These third party cookies do not collect personal data from which the third party would be able to identify individual customers.

 

Some of our third party partners that may set cookies on this website include:

 

Business Partner Cookie Purpose
Struq

Struq uses cookies to provide you with personalised adverts when you visit other selected websites. We would like to continue to display content that's relevant to you; however, you can choose to opt out of this type of advertising permanently by visiting http://www.struq.com/cookie-and-privacy-policy/

Please note though, that if you delete your cookies too, we'll no longer know that you've opted out, so the banners from Struq will reappear when you visit other selected websites.

 

ecustomeropinions.com In order to provide you with a better service, occasionally we'll ask if you'd like to complete a survey. This cookie's sole purpose is to remember if we've asked you to do so recently, and it contains no personal information.
Awin1, Commission Junction, Linkshare, Zanox These cookies are only set if you get to the confirmation page after checkout. It is used to track whether we then owe any money as a commission to a site (affiliate) which has referred business to us.

Social buttons If you 'share' topman.com content with friends through social networks – such as Facebook, Google and Twitter - you may be sent cookies from these third party websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

 

Flash cookies
We may display video content on topman.com using Adobe Flash Player.  Adobe uses Flash cookies to improve your experience as a user.  If you wish to disable or delete a Flash cookie, please visit Adobe Flashplayer Security Settings.  Please bear in mind that if you disable Flash cookies you will be unable to access certain content on our website which uses Adobe Flash Player, such as videos. 

 

How to manage cookies
You can enable or disable cookies by changing your website browser settings to accept or reject cookies as required.  How to do this will depend on the browser you use.  We have provided further information below on how to check which browser you use and how to manage cookies.  Please bear in mind that if cookies are not enabled on your computer, your activities will be restricted to browsing this website and you will not be able to add products to your shopping bag and buy them.

 

Checking which browser you use
If you are using a PC - go to 'Help' and select the 'About' option
If you are using a Mac - click on the Apple menu within the browser and select the 'About' option
Once you know which brower you are using, follow the instructions below to check if you have cookies enabled on your computer:

 

Checking cookies - PCs

Microsoft Internet Explorer 6,7,8
- Go to 'Tools' at the top of your browser window. Select 'Internet options'. Click on the 'Privacy' tab
- Ensure that your Privacy level is set to Medium or below to enable cookies

Mozilla Firefox
- Go to 'Tools' and select Options
- Click the Privacy icon
- Click on Cookies and choose 'allow sites to set cookies'

Google Chrome
- Go to 'Tools' and select Options
- Click 'Under the Hood'  and select the 'Content settings' button within the 'Privacy' section
- Choose 'Allow local data to be set'

Checking cookies – Macs

Safari on OSX
- Click 'Safari' and select 'Preferences' 
- Click 'Security' then 'Accept cookies'

Mozilla and Netscape on OSX
- Click on 'Mozilla' or 'Netscape' and select 'Preferences'
- Find ‘Cookies’ under 'Privacy & Security'
- Select 'Enable cookies for the originating web site only'

Microsoft Internet Explorer on OSX
- Click 'Explorer' and select 'Preferences'
- Find 'Cookies' under ‘Receiving Files’
- Select 'Never Ask' 

Opera
- Click 'Menu' and select 'Settings'
- Select 'Preferences' and then 'Advanced' 
- Select 'Accept cookies'


If you are not happy with the way that we use cookies then you should delete Topman cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, "Private Browsing" in Firefox and Safari etc.)

 

If your question relates to an order or feedback regarding this site then email us or call us between 9am and 11pm (GMT/BST) on weekdays, between 9am and 6pm GMT (4am - 1pm EST) at the weekend and between 9am and 5.30pm GMT (4am - 12:30pm EST) on UK bank holidays.

 

United States customers: 1-844 773 8291 (toll free)

Alternatively email customer.care@topman.com 

For further details regarding the use of data supplied by you, please see our Privacy Statement. We shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this website.

All rights, including copyright, in this website are owned by or licensed to Top Shop/Top Man LTD t/a Topman. Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of TOPMAN.COM.

We have taken every care in the preparation of the content of this website. To the extent permitted by applicable law, and save as otherwise specified by us, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.

Certain (hypertext) links in this site will lead to websites which are hosted by our partners. When you activate any of these you will leave the TOPMAN.COM website and we have no control over, and will accept no responsibility or liability in respect of, the material on any website which is not under our control.

These exclusions of liability shall not apply to any damages arising from death or personal injury caused by our negligence.

Times quoted in these terms and conditions are Greenwich Mean Time or British Summer Time (as applicable).

These terms and conditions shall be governed by and construed in accordance with English Law and it is agreed that the English courts shall have exclusive jurisdiction in the event of a dispute. If any terms shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions.

Copyright © TOPMAN

This website is owned and operated by:

Topshop/Topman LTD t/a Topman
Registered in England
Company No. 2317752

Registered address:
Colegrave House,
70 Berners Street,
London W1T 3NL

VAT No: GB169 0943 36

CALIFORNIA PROPOSITION 65
We provide this warning as a result of Proposition 65, the Safe Drinking Water and Toxic Enforcement Act of 1986, which was enacted to inform citizens in California about exposures to certain chemicals including some Phthalates. WARNING: Products sold on this site and in our stores may contain chemicals known to the State of California to cause cancer, birth defects or other reproductive harm.


 
LEAD
Some of our products such as wallets, bags, clothing, accessories, or shoes made of vinyl or imitation leather may contain traces of lead. In accordance with Proposition 65, we issue the following warning to our California customers: "WARNING: The materials used on the exterior of some products may contain lead, a chemical known to the State of California to cause birth defects or other reproductive harm."

1)      These are the Official Rules for the Topman Leave a Review to Win $100 Gift CardContest (the “Contest”) sponsored byTop Shop / Top Man Limited doing business as Topman (“Sponsor”). By entering the Contest, you agree to be bound by the Official Rules and the decisions of Sponsor, which are final and binding. 

 

2)      This Contest is open to residents of the United States (excluding those resident in Rhode Island or Arizona) only, except for employees of the Arcadia Group, their families, agencies or anyone else associated with this Contest.  Entrants must be 16 years of age or older. If you are under 18 or the age of majority in your state of residence you must obtain consent from your parent/guardian to enter the Contest.  By entering into the Contest you confirm that you have this consent.

 

3)      To enter you need to write a review of a Topman product that you have recently purchased using the ‘write a review’ link contained on the individual webpage for that product on the Topman website, or by following the ‘write a review’ prompt provided to you in an email sent to you by Topman following an online purchase.The Contest will run for a period of six consecutive months from 00:01 (EST) on 7 July 2016 until 23:59 (EST) on 7 January 2017 (the “Promotional Period”).All entries must be received by the end of the Promotional Period or they will not be counted.

 

4)      There is one prize (the “Prize”) to be won each calendar month during the Promotional Period. A month begins at 00:01 (EST) on the first day of each month (other than July 2016 where the month shall begin on the 7th July 2016) and ends at 23:59 (EST) on the final day of each month during the Promotional Period (each a “Calendar Month”).

 

5)      There shall be one winning entry per Calendar Month which will bethat entry which, in the sole opinion of Sponsor is the best when judged against the following criteria:

a)     It is constructive and informative and will help other customers to understand the product;

b)     It explains how the product can be worn and what it can be worn with;

c)     It is engaging and interesting to read, and is clearly based upon personal experience of using the product.

The winningentries will be chosen by no later than ten days following the end of each Calendar Month. The winners will be notified by phone or email by no later than ten days following the end of each Calendar Month.The Sponsor’sdecision shall be final and binding in all respects on all entrants.  No correspondence will be entered into. There shall one winner per Calendar Month and six winners in total during the Promotional Period.

 

6)      There is one Prize to be won per Calendar Month.The Prize shall consist of a $100 Topman gift card that may be spent in-store or online. Gift card terms and conditions apply.

 

7)      Approximate retail value (“ARV”) of each Prize is $100. Odds of winning the Prize depend on the total number of eligible entries received. The winner will be responsible for all expenses not specified in the Prize description above. 

 

8)      All reviews submitted on the Sponsor website are subject to the ‘Customer Ratings and Reviews – Terms and Conditions’ at http://reviews.topman.com/content/6024-en_gb/termsandconditions.htm

 

9)      The Prize is non-transferable, non-refundable and non-negotiable. There is no cash alternative. Income and other taxes, if any, on the value of the Prize are the sole responsibility of the winner.  Sponsor may issue a Form 1099 to the winner for the approximate retail value of the Prize for any prizes of $600 or more.  The winner will be required to claim the Prize by completing, signing and notarizing an affidavit of eligibility, a liability release and, except where prohibited by law, publicity release, which must be returned via mail or hand delivery within ten (10) business days of date of sender’s postmark.

 

10)    Failure of the winner to timely sign, notarize and return any required affidavit and release, or failure of the winner to claim his or her Prize within seven days by return email or phone call (as applicable) or failure to comply with any term or condition of these Official Rules, will result in disqualification, the forfeiture of his or her interest in the Prize, and the award of the Prize to a substitute drawing winner to be randomly selected from all remaining eligible entries received at the Closing Date. 

 

11)    Entries are limited to one per person. Late, illegible, incomplete, defaced or corrupt entries will not be accepted. No responsibility can be accepted for lost entries, entries not submitted or not received due to a technical default.  Entries must not be sent through agencies or third parties. In the event of a dispute in connection with the identity of the individual who submitted an online entry, the entry will be deemed to have been submitted by the authorized account holder of the e-mail account identified on the online entry form.  The authorized account holder is deemed to be the natural person who is assigned to an e-mail address by an Internet access provider, service provider, or other online organization that is responsible for assigning e-mail addresses for the domain associated with the submitted e-mail address.

 

12)    All entries submitted must be your own work and must not have been published elsewhere or have won a prize in any other similar contest.  It is your responsibility to ensure that any entry submitted does not infringe the intellectual property rights or other rights of any third party or any laws.  You warrant that the entry you submit is your own work and that you own the intellectual property rights in it.  You will retain the rights of ownership in your entry.  However, in consideration of Sponsor providing the Contest, you will grant Sponsor a worldwide, irrevocable, perpetual, royalty free, fully transferable license to publish, reproduce distribute, display, perform, adapt and feature your entry in any of Sponsor’s publications, websites, promotional activities and any other materials. Sponsor shall have the right to retain a copy of your entry and is not obligated to return any such entry to you.

 

13)    Sponsor reserves the right to substitute any Prize (or any part of it) with an equivalent one of its choosing which has the same or greater value than the original Prize in the event of circumstances outside of its control.

 

14)    If you are the winner of a Prize:

 

a)     The receipt by you of the Prize is conditional upon you complying with any and all applicable laws, rules and regulations including, without limitation, these Official Rules; 

 

b)     You acknowledge and agree that neither Sponsor, nor any of its affiliated companies and promotional and advertising agencies, nor any of their respective employees, agents or subcontractors shall have any liability to you whatsoever in connection with your taking or use of the Prize, or involvement in any Prize-related travel or activity, to the fullest extent permitted by law; and

 

c)     You acknowledge and agree that Sponsor makes no warranty, express or implied, regarding the Prize, and that Sponsor expressly disclaims any implied warranties of merchantability or fitness for a particular purpose or use, to the fullest extent permitted by law.

 

15)    By entering the Contest the winners (except where prohibited by law and where a winner is a resident of the state of Tennessee) agree to participate in such promotional activity and material as Sponsor may require, and except where prohibited by law, grant permission for Sponsor to use the winner’s name, address (city and state/province) and/or likeness for advertising and trade purposes without further compensation, worldwide and in perpetuity, in any and all forms of media, now known and hereafter devised, including without limitation the Internet.

 

16)    By entering the Contest you agree that the data submitted by you can be used by Sponsor to contact you via email for permission to communicate with you thereafter. Sponsor will not share your details with third parties for marketing purposes.  For more information on our privacy policy, please visit us.topman.com

 

17)    Sponsor’s decision is final and no correspondence will be entered into relating to the result of the Contest.  You can request a winners list for 6 months after the Closing Date by sending a stamped addressed envelope to ‘Topman Leave a Review to Win $100’, Colegrave House, 70 Berners Street, London, United Kingdom W1T 3NL. Residents of Vermont may omit return postage.   Sponsor reserves the right to (i) cancel or suspend this Contest and (ii) cancel or refuse any individual’s entry or, where reasonable, any individual winning the Contest.  Sponsor reserves the right to amend these Official Rules at its sole discretion at any time and will use reasonable endeavours to notify material changes to entrants and potential entrants. In the event the Contest is terminated prior to the stated end date, Sponsor reserves the right, but has no obligation, to award the Prizes in a random drawing from among all eligible entries received as of the date of termination.

 

18)    These Official Rules are subject to all applicable federal and state laws and regulations in the City of New York.  Any dispute arising out of this Contest shall be subject to the exclusive jurisdiction of the state and federal courts in the City of New York.

 

19)    Sponsor:

Top Shop / Top Man Limited trading as Topman. Company No. 02317752. 

Registered office: Colegrave House, 70 Berners Street, London, W1T 3NL.

 

US Students Sweepstakes Official Rules

 

NO PURCHASE OR PAYMENT NECESSARY TO ENTER OR WIN.  A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING.

 

1)          These are the Official Rules for the ‘Win a Bike & $500 Gift Card sweepstakes (the “Sweepstakes”) sponsored by Top Shop / Top Man Limited doing business as TOPMAN(“Sponsor”). By entering the Sweepstakes, you agree to be bound by the Official Rules and the decisions of Sponsor, which are final and binding.

 

2)          The Sweepstakes are open to residents of the United States (excluding those resident in Rhode Island) only, except for employees of the Arcadia Group, their families, agencies or anyone else associated with the Sweepstakes.  Entrants must be 18 years of age or olderand must also be a current enrolled student at the University of Chicago.

 

3)          The Sweepstakes open at 09:00 (CDT) on 27th September 2016 and end at 23:59 (CDT) on 3rd October 2016 (the “Closing Date”). All entries must be received by the Closing Date or they will not be counted.

 

4)          To enter you need to do one of the following:

 

a)        complete an entry form on one of the iPads provided by Topman staff at the Chicago University Pop Up on 27th September 2016  (the “Pop-Up”); or

b)        complete an entry form via the University of Chicago Closed Facebook Group by the Closing Date.

 

5)          There are two prizes to be won (the “Prizes” and each one a “Prize”).  Each Prize shall consist of aSolé Bicycle and a $500 gift card. Gift card terms and conditions apply. The Solé Bicycle is provided by Recess Digital Inc. and the Sponsor is not responsible for this part of the Prize.

 

6)          There shall be two winners (the “Winners” and each one a “Winner”). The Winners will be the first two entries drawn at random within 24 hours of the Closing Date.  The Winners will be notified by email by no later than within 48 hours of the Closing Date. Sponsor’s decision will be final. No correspondence will be entered into.

 

7)          Approximate retail value (“ARV”) of the Prize is $939. Odds of winning the Prize depend on the total number of eligible entries received.  The Winners will be responsible for all expenses not specified in the Prize descriptions above.

 

8)          The Prize is non-transferable, non-refundable and non-negotiable. Income and other taxes, if any, on the value of the Prize are the sole responsibility of the Winner.  Sponsor may issue a Form 1099 to the Winner for the approximate retail value of the Prize for any prizes of $600 or more.  The Winner will be required to claim the Prize by completing, signing and notarizing an affidavit of eligibility, a liability release and, except where prohibited by law, publicity release, which must be returned via mail or hand delivery within ten (10) business days of date of sender’s postmark.

 

9)          Failure of the Winner to timely sign, notarize and return any required affidavit and release, or failure of the Winner to claim his or her Prize within (10) days of being notified by return mail or failure to comply with any term or condition of these Official Rules, will result in disqualification, the forfeiture of his or her interest in the Prize, and the award of the Prize to a substitute drawing winner to be randomly selected from all remaining eligible entries received at the Closing Date. 

 

10)      Entries are limited to one per person.  Late, illegible, incomplete, defaced or corrupt entries will not be accepted.  No responsibility can be accepted for lost entries, entries not submitted or not received due to a technical default. Entries must not be sent through agencies or third parties.  In the event of a dispute in connection with the identity of the individual who submitted an online entry, the entry will be deemed to have been submitted by the authorized account holder of the e-mail account identified on the online entry form or physical entry form submitted.  The authorized account holder is deemed to be the natural person who is assigned to an e-mail address by an Internet access provider, service provider, or other online organization that is responsible for assigning e-mail addresses for the domain associated with the submitted e-mail address.

 

11)      Sponsor reserves the right to substitute any Prize (or any part of it) with an equivalent one of its choosing which has the same or greater value than the original Prize in the event of circumstances outside of its control.

 

12)      If you are the Winner of a Prize:

 

a)        The receipt by you of a Prize is conditional upon you complying with any and all applicable laws, rules and regulations including, without limitation, these Official Rules;  

 

b)        You acknowledge and agree that neither Sponsor, nor any of its affiliated companies and promotional and advertising agencies, nor any of their respective employees, agents or subcontractors shall have any liability to you whatsoever in connection with your taking or use of the Prize, or involvement in any Prize-related travel or activity, to the fullest extent permitted by law; and

 

c)        You acknowledge and agree that Sponsor makes no warranty, express or implied, regarding a Prize, and that Sponsor expressly disclaims any implied warranties of merchantability or fitness for a particular purpose or use, to the fullest extent permitted by law.

 

13)      By entering the Sweepstakes the Winners (except where prohibited by law and where the Winner is a resident of the state of Tennessee) agree to participate in such promotional activity and material as Sponsor may require, and except where prohibited by law, grants permission for Sponsor to use the Winner’s name, address (city and state/province) and/or likeness for advertising and trade purposes without further compensation, worldwide and in perpetuity, in any and all forms of media, now known and hereafter devised, including without limitation the Internet.

 

14)      By entering the Sweepstakes you agree that the data submitted by you can be used by Sponsor to contact you via email for permission to communicate with you thereafter.  Sponsor will not share your details with third parties for marketing purposes.  For more information on our privacy policy, please visit us.topman.com.

 

15)      Sponsor’s decision is final and no correspondence will be entered into relating to the result of the Sweepstakes.  You can request a winners’ list for 6 months after the Closing Date by sending a stamped addressed envelope to “TOPMAN USA Win a Bike and $500 TOPMAN Gift Card”, TOPMAN,Colegrave House, 70 Berners Street, London, United Kingdom W1T 3NL. Residents of Vermont may omit return postage.   Sponsor reserves the right to (i) cancel or suspend the Sweepstakes and (ii) cancel or refuse any individual’s entry or, where reasonable, any individual winning the Sweepstakes.  Sponsor reserves the right to amend these Official Rules at its sole discretion at any time and will use reasonable endeavours to notify material changes to entrants and potential entrants. In the event the Sweepstakes are terminated prior to the stated Closing Date, Sponsor reserves the right, but has no obligation, to award the Prize in a random drawing from among all eligible entries received as of the date of termination.

 

16)      These Official Rules are subject to all applicable federal and state laws and regulations in the City of New York.  Any dispute arising out of the Sweepstakes shall be subject to the exclusive jurisdiction of the state and federal courts in the City of New York.

 

17)      Sponsor: Top Shop / Top Man Limited trading as Topman. Company No. 02317752.

UK Waste Electrical and Electronic Equipment (WEEE) Regulations (SI 2006 No. 3289)

So that you can get your old electrical products recycled, Arcadia have contributed toward the development of recycling collection points (known as ‘Designated Collection Facilities) throughout the UK through our membership of the Distributor Take Back Scheme (DTS).

UK households dispose of over 1.2 million tonnes of electrical and electronic waste every year. This is the equivalent of 150,000 double decker buses and would be enough to fill the new Wembley Stadium 6 times over. Much of the UK's electronic waste ends up in landfill sites, where toxins put communities at risk.

 

To remind you to recycle, all new electrical products are marked with a crossed out wheeled bin symbol.

WEEE

Not all council sites are suitable to collect all types of waste electrical goods. To find out your nearest participating site and for advice on all aspects of recycling at home, please visit www.recycle-more.co.uk

Please remember to have your postcode to hand.

Topman recognizes the importance of providing a website that is accessible to all user groups, including the disabled, the visually impaired and those with motor deficiencies and cognitive disabilities.

 

We strive to ensure that our website conforms to the Web Content Accessibility Guidelines (W3C WCAG 2.0, Level AA).

 

To access our W3C WCAG 2.0 accessible web site, please navigate to:

 

https://m.us.topman.com/accessibility_switch

 

It is optimized to be navigable with a keyboard and screen reader.

 

Although the website works with all commonly utilized screen readers, navigating the site works best with the following screen readers:

 

 - VoiceOver for Mac

 - Jaws for Windows

 

Access Keys

You can access the site without the need for a mouse using the following access keys:

  • C = Jump to main content
  • N = Jump to primary navigation
  • S = Skip navigation
  • 1 = Homepage
  • 2 = Search

 

To navigate with access keys follow these steps:

  • Windows: Hold down the ‘Alt’ key and the access key, followed by the ‘Enter’ key.
  • Mac: Hold down the ‘Ctrl’ key and the access key.

 

The pages on this website comply with the recommended UK Government access keys standard.

 

Although the website works with all commonly used web browsers, the recommended web browser that delivers the optimal experience interacting with screen readers is Chrome.

 

If you have any difficulties with using this site and need help navigating the site, locating a particular item for sale, or completing a purchase, please call our Customer Services team on

1 866 853 8559 and select option 1.  Calls are Toll Free. 

 

We are committed to making the customer experience consistent for everyone. Should you experience any difficulties, please contact us so that we can assist you with any problems you have encountered.