How to return an item for free:
1. Sign in to your Topman account (My Account section).
2. Select 'Request a return' from the 'My Orders' section.
3. Find the order number containing the items you want to return and click the 'Create Return' link on the same row.
4. Select the items you wish to return, click the ‘Create Return' button and your Returns Number will appear. Be sure to write it down.
5. Click here to get your pre-paid UPS Returns label. Just enter the Returns Number as well as your name, address and email on the form.
6. Follow the instructions on the UPS returns label to organize collection of your return package or drop it off at many authorized locations here