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Terms and Conditions

Welcome to the Topman terms and conditions, which apply to all items ordered from Topman. Please read through them carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy regarding personal information provided by you.

 

We may change these terms and conditions from time to time without notice to you. Changes will apply to any subsequent orders received. Once your order has been confirmed, we will not be able to make any changes to the terms that apply to that order.

 

Before placing an order, if you have any queries relating to these terms and conditions, please contact our Customer Services team.

 We offer two delivery options for customers in the United Kingdom: (1) Standard Delivery and (2) Nominated Day Delivery. Charges apply to both options. For further information, including the costs and estimated delivery times, please see What are your delivery options in the Delivery section of our FAQs.

 

Please note that we do not deliver to the Channel Islands and BFPO addresses.


Alternatively, you can collect your items from one of our stores in the UK (excluding stores in department stores and excluding our stores in Northern Ireland). For further details, please see the Collect From Store section of our FAQs. If you choose this option, we will keep your order in store for ten calendar days after it has arrived. If the order is not collected within the 10 days, we will assume it is unwanted, cancel the order and issue a refund to your original payment method.


If you have any questions concerning delivery of your order, please contact our Customer Services Team.

We offer two delivery options for international customers outside the United Kingdom: (1) Standard Delivery and (2) Tracked and Faster Delivery. Charges apply to both options. For further information, including the costs and estimated delivery times, please see Do you provide international delivery? in the Delivery section of our FAQs.
Please note that we do not deliver to the Channel Islands and BFPO addresses.


If you have any questions concerning delivery of your order, please contact ourCustomer Services Team.

We may run delivery promotions from time to time. Please see Promotions section of these terms and conditions to check whether we are running any at this time. 

Any items ordered remain our property until we recieve full payment.

We accept American Express, Visa, Visa Delta, Visa Electron, Maestro, MasterCard, Solo, Arcadia Group Store cards and PayPal.

 

If you have paid on your debit, credit or charge card you will only be charged once the goods have been dispatched to the delivery address. We will email you to confirm dispatch.

 

Please see www.paypal.com for information on PayPal payments.

 

The prices shown on our website include any VAT (or similar sales tax) at the prevailing rate for which we are responsible as the seller. The amount you pay will be the price indicated plus any delivery charges. The delivery charges will depend on the delivery option that you choose and will be shown during the checkout process.  

 

FURTHER INFORMATION FOR OVERSEAS CUSTOMERS

 

We charge you for your order in Pounds Sterling. The actual price charged to overseas customers will be subject to the exchange rate applied by the customer's credit or debit card company. Please note that customers outside of the European Union will be liable for any import duty or other taxes, fees and charges that are applied by customs or other authorities in the country of receipt. If you are unsure about whether these duties, taxes and charges might apply to your order, you should contact your local tax or customs authorities.

Credit Card Validation

 

All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorise payment then you will be notified of this immediately at the check-out stage.

 

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. One of the purposes for which we may disclose your address and postcode details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme. At all times where we disclose your information it will remain secure. If you believe your details are incorrect you may correct those details by following the procedure set out in our privacy policy. (View the privacy policy).

We are working together with Visa and MasterCard to offer you a safer shopping experience when using your credit card online. Please click here to find more information and how to register your card.


Please note: If you choose not to register during the checkout process, depending on your card issuer, we may not be able to process your order. A different method of payment will be required to complete your purchase.

You can now access your Paypal account with Topman.com for quick, easy and safe purchasing.

STUDENT DISCOUNT ONLINE

 

NUS Cardholders, NUS Extra Cardholders and Irish Travel Cardholders receive 10% off purchases with a valid NUS, NUS Extra or Irish Travel card. To redeem the discount enter your student card number at the checkout. Discount is not available on giftcards or store card payments. We reserve the right to terminate this discount without notice. Discount is only valid for NUS, NUS Extra and Irish Travel cardholders and is non transferable.

 

STUDENT DISCOUNT INSTORE

 

Students receive 10% off purchases with any valid student card. To redeem the discount please show a valid student card at the checkout. Discount is not available on giftcards or store card payments. We reserve the right to terminate this discount without notice. We reserve the right to not accept ID that we deem invalid or fraudulent.

 

STUDENTS GET 10% OFF (the “Discount”) ALL YEAR ROUND

 

1. All students with a valid student identification:
- NUS/NUS Extra student card
- verified UNiDAYS code
- verified Student Beans code
are entitled to a Discount on all TOPMAN products purchased online at www.topman.com or in any TOPMAN stores (except concessions).


2.To redeem the Discount online, enter your NUS/NUS extra student card number or verified code at the online checkout.


3. To redeem the Discount in-store, show your valid student identification at the checkout in-store and complete the data capture card.


4. By entering your details in order to take advantage of the Discount you agree that your personal details may be used to keep you informed about our promotions, products and news. TOPMAN complies with the standard procedures laid down in the UK Data Protection Act to ensure that the personal information you give us in kept secure and processed fairly and lawfully. For further details, please see our Privacy Policy or ask in-store.


5. The Discount may not be exchanged for cash and is non-transferable. Returned items will be refunded at the discounted price paid. This does not affect your statutory rights. The Discount may not be used to purchase gift cards or to settle store card accounts.


6. TOPMAN reserves the right to refuse any student ID that it deems to be invalid or fraudulent.


7. TOPMAN reserves the right to
(i) cancel this offer at any time
(ii) refuse to allow any individual to participate in this offer
(iii) amend these terms and conditions.


8. These terms and conditions shall be governed by and construed in accordance with English law and the English courts shall have exclusive jurisdiction in the event of a dispute.


9. Promoter: Top Shop/Top Man Limited trading as Topman (registered no. 2317752). Registered office: Colegrave House, 70 Berners Street, London, W1T 3NL.

We guarantee to refund any item you are not completely happy with when you return it to us in saleable condition within 14 days of receipt, in the case of returns by post, and 28 days of receipt, in the case of returns to store (excluding department stores). To return an item by post, use the freepost returns label included within your order. See Returns by post (all countries) for details. Refunds will be credited to your original method of payment.

 

In the interests of hygiene we do not offer refunds on underwear or swimwear if the hygiene seal has been removed, or pierced jewellery or cosmetic products if they have been used or the hygiene seal is broken, unless they are of unsatisfactory quality or unfit for purpose. Please also note that items must be returned with all of the barcode tags intact and with the despatch note you received enclosed.

 

Please note, not all items can be returned to store. All items that are part of our concession brand collections can only be returned by post. These items are clearly marked on your despatch note with an ‘**’ at the end of the product description. In addition the following items can only be returned by post:
[list any product or delete sentence if not applicable]


You also have the right to cancel your contract with us and return your items by post within 14 calendar days from the day after the date you received your order. Please see RIGHT TO CANCEL (EU CUSTOMERS) for details.

Your statutory rights are not affected by our returns policy.

We guarantee to refund any item purchased on our website that you are not completely happy with when you return it to us in a saleable condition by post within 14 days of receipt. International purchases can only be returned by post. You are required to return unwanted orders at your own cost. Our stores outside of the UK and Republic of Ireland currently do not offer refunds or exchanges on any items purchased online. We are sorry for any inconvenience this may cause you.

Refunds will be credited to your original method of payment. In the interests of hygiene we do not offer refunds on underwear or swimwear if the hygiene seal has been removed, or pierced jewellery or cosmetic products if they have been used or the hygiene seal is broken, unless they are of unsatisfactory quality or unfit for purpose. Please also note that items must be returned with all of the barcode tags intact and with the despatch note you received enclosed.

If you are a customer in the European Union you have the right to cancel your contract with us and return your items by post within 14 calendar days from the day after the date you received your order.  Please see RIGHT TO CANCEL (EU CUSTOMERS) for details.

For your convenience, customers in the UK and Republic of Ireland can go to their nearest store to return an item, excluding those in department stores. Please ensure that you take your despatch note with you as your proof of purchase. You will also require the card that was used to purchase the order online. If you are not the cardholder for the order, they will need to be present at the time of return to store to accept the refund back onto their credit/debit card.

 

Republic of Ireland customers - Please note: refunds in-store for items bought on-line will be paid in Euros by applying Arcadia's current commercial exchange rate to the sterling price for the item on your despatch note.

 

International customers - Please note: unfortunately we currently do not offer refunds or exchanges on items bought on our website to stores outside of the UK and Republic of Ireland. We are sorry for any inconvenience this may cause you

You can return an item by post within 14 days of receipt. Customers in the UK and EIRE will receive a freepost returns label with their order. International customers will not receive a freepost returns label and are required to return unwanted orders at their own cost.

 

Please see How do I return an item by post? in the Returns section of our FAQs for information on how to make a return by post. ,

 

Please allow 28 days from the day the parcel is posted for your refund to be processed. We will email you to let you know once your parcel has been received and your refund has been processed.


The refund will be processed once your goods are received into our warehouse. Please note that it may take 2-3 working days for the refund to show in your account. Each item returned is refunded separately, and will show on your statement as a refund / credit from Topman. You will be refunded on to the card that the goods were purchased with. If your card expires before we process your refund please contact our Customer Services Team with your order number, postcode and new card details.

 

If you have any questions, please contact our Customer Services Team 


Note: Returns by post cannot be accepted without a valid Returns Authorisation Number. You will be unable to get a Returns Authorisation Code online if more than 14 days has passed since you received the items. See How do I return an item by post? in the Returns section of our FAQs for information on how to obtain a Returns Authorisation Number. If you experience any difficulties with the online returns process please contact us at customer.service@topman.com

RETURNING GOODS BOUGHT AS SPECIAL OFFERS
If you return a single item bought as part of a multi-buy discount offer (for example 'buy 2 for £20.00') you will be refunded the full price of that item less the total discount given in the offer. If you return all items purchased with the multi-buy discount you will be refunded with the full multi-buy value.

 

For combination purchases ("buy one, get one free" or "get the lowest priced item free"), you must return any free items or vouchers back for us to process a refund.

 

RETURNING GOODS WHICH ARE OF UNSATISFACTORY QUALITY OR UNFIT FOR PURPOSE

Customers in the UK and EIRE can return these items to us using the freepost returns label enclosed with their order or download a freepost returns label here. Alternatively you can return them to our UK or EIRE stores (excluding those in department stores). Refunds will be credited to your original method of payment.

 

International customers can only return these items by post.

 

For further information on how to return items by post please see How do I return an item by post? in the Returns section of our FAQs.

 

In addition to our returns policy, if you are a customer in the European Union you have the right to cancel your contract with us within 14 calendar days from the day after the date you received your order. This right does not apply to the following items: (1) items that have been sealed for hygiene reasons (e.g make-up, underwear, swimwear or pierced jewellery) if the seal has been broken; (2) CDs and DVDs if the seal has been broken; and (3) items that have been made to the customer’s specification or that are personalised. You will be responsible for the cost of returning a cancelled order to us.


To exercise your right to cancel follow the steps below:
1. Log into your account at Topman.com, download the cancellation form provided in the “my account” section and include it with the items when you return them.

 

We will refund to you the price paid for the items and (unless you did not pay for delivery) the delivery charges that you paid up to a maximum amount of the cost of our Standard Delivery option. You will be refunded to your original method of payment within 14 calendar days of our receipt of the cancelled items or, if earlier, within 14 days from the day we receive proof of return from you. If we do not receive the cancelled items back, we may arrange to collect them from you at your cost.

 

Please note: if you do not wish to cancel your entire contract and just want to return some of the items in your order you can return them in accordance with out standard return policy. Please see either UK & EIRE Returns Policy or International Returns Policy (depending on where you are) for details.

.

In addition to our returns policy, if you are a customer in the European Union you have the right to cancel your contract with us within 14 calendar days from the day after the date you received your order.

 

This right does not apply to the following items:

(1) items that have been sealed for hygiene reasons (e.g make-up, underwear, swimwear or pierced jewellery) if the seal has been broken;

(2) CDs and DVDs if the seal has been broken; and

(3) items that have been made to the customer’s specification or that are personalised.

 

You will be responsible for the cost of returning a cancelled order to us.

 

To exercise your right to cancel follow the steps below:

 

1. Log into your account at Topman.com, download the cancellation form provided in the “my account” section and include it with the items when you return them. You can also complete and submit a web version of the Cancellation Form here. [If you would like a copy of your form to be emailed to you once it has been submitted, select the ‘email me a copy’ option.] Alternatively, write to us by email customerservice@topman.com or include a letter with the items when you return them. Please state that you wish to cancel your contract and include your full name, address and order number.

 

2. Return the items to us by post at your own cost and no later than 14 calendar days after the day that you sent us the Cancellation Form or other written notice of your cancellation. Please download a returns label here (insert link to international returns label) and once completed, affix it to the parcel and take it to your local posting office.

 

We will refund to you the price paid for the items and (unless you did not pay for delivery) the delivery charges that you paid up to a maximum amount of the cost of our Standard Delivery option. You will be refunded to your original method of payment within 14 calendar days of our receipt of the cancelled items or, if earlier, within 14 days from the day we receive proof of return from you. If we do not receive the cancelled items back, we may arrange to collect them from you at your cost.

 

Please note: if you do not wish to cancel your entire contract and just want to return some of the items in your order you can return them in accordance with out standard return policy. Please see either UK & EIRE Returns Policy or International Returns Policy (depending on where you are) for details. .

We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.

 

All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible. Unless otherwise stated, sizes indicated are UK sizes. Please refer to the size guide for clarification.

 

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.

 

 

 

Topman does not allow its cosmetic products to be tested on animals, either during the production process or in the finished state.

When you place an order on our website we shall email you an order confirmation email. Our acceptance of your order does not take place until despatch of the order, at which point the contract for the purchase of goods will be made and you will be charged.

 

Once you have checked out and you have received your order confirmation email you will not be able to make any changes to your order so please make sure that everything is correct before clicking the ‘CONFRIM & PAY’ button.

 

Any discounts triggered by the entry of a promotional code will not be applied until the order is accepted but will be detailed on the invoice. We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:

 

* The product ordered being unavailable from stock

 

* Our inability to obtain authorisation of payment

 

* The identification of an error within the product information, including price or promotion

 

* If we suspect any fraudulent activity

 

If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time. We will take all necessary measures to keep the details of your order and payment secure.. Prices are subject to change without notice. These changes will not affect orders that have already been despatched. Prices are inclusive of VAT (where applicable).

 

Goods are subject to availability. As there is a delay between the time when the order is placed and thetime when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.

 

We continually update our website. From time to time our stores may run special local promotions (which may not be available on our website) or we may offer special discounts online that are not available in stores. Additionally, some website promotions may not be available to customers in particular jurisdictions.

References in this Privacy Policy Statement to "we", "us" and "Topman" are to Top Shop/Top Man LTD t/a Topman. At Topman we are committed to maintaining your privacy. Our privacy policy statement is given below. If we make changes to this policy, we will notify you by updating this statement on our Website.

What information do we collect?


We ask for your name, telephone number, home address, email address and age for competitions, prize draws, or newsletter sign ups. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests.

What the data will be used for?


Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. We may also send you from time to time (by email or post) information about products and services and details of promotions and special offers from Topman. If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us about your marketing preferences:

  • All email messages and email newsletters will contain information on how you can unsubscribe; or
  • Call our customer services division - see the "Contact Us" (contact us page) section; or
  • Write to us at: Customer Services, Topman, Colegrave House, 70 Berners Street, London W1T 3NL

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.

Topman is a registered data controller under the Data Protection Act 1998 (the "Act"). We comply with the standards, procedures and requirements laid down in the Act to ensure that the personal information you give us is kept secure and processed fairly and lawfully.

What information do we share with others?


We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Topman. [We may pass your information onto Top Shop/Top Man LTD t/a Topman, which operates our US retail stores, which will treat the information in a manner consistent with this Privacy Policy Statement, such as to accept returns for products purchased through the Website.] [Topshop and Topman only] We will not pass your information on to any other Arcadia Group companies or other third parties for marketing purposes unless you have agreed for us to do so.

One of the purposes for which we may disclose your address and post code details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme. We may also disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

Cookies


A Cookie is a small data file that is stored by your Web browser on your computer. We use Cookies to keep track of your current shopping session, to enable you to proceed to checkout at any time and to personalise your online experience. If you do not accept Cookies you will be unable to use this website. Refer to the Help content of your browser for more information on selecting or deselecting Cookies.

Links to Third-Party Sites


In an attempt to provide you with increased value, we may from time to time include third party links on our Website. These linked sites have separate and independent privacy policies. We encourage you to review those policies when you visit those sites. This Privacy Policy Statement only covers our Website and does not cover any other website. We therefore have no responsibility or liability for the content and activities of these linked sites.

Privacy of Children on Our Website


Our Website is not intended for use by children under the age of 14, and we will not knowingly collect any information from any person below the age of 14.

Sale of assets


In the unlikely event that Topman or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

This website uses cookies to collect information. 

What is a cookie?


Cookies are small files of letters and numbers that are downloaded onto your computer or mobile or other handheld device when you access certain websites.  Cookies allow a website to recognise a user’s device and help your browser navigate through the website by allowing you to log in automatically or remembering settings you selected during earlier visits (among other functions).  Cookies do not harm your computer.  If you would like to learn more about cookies in general you can visit www.allaboutcookies.org

Use of cookies on this website


Cookies help us to provide you with a good experience when you browse this website and allow you to make full use of the online shopping and personalised features available on this website.  We do not use cookies to collect or record information such as your name, address or payment details.

We use cookies on this website for the following main purposes:


• for technical purposes essential for the operation of this website, such as keeping track of your current shopping session and enabling you to proceed to checkout and pay for products;
• to distinguish you from other users of this website, so we can personalise your shopping experience by making this website and the advertising displayed on it more relevant to your interests and so we can remember choices you make (such as your user name, language or the country you are in) when you return to visit this website;
• to collect statistical information about how visitors use this website, so we can improve the way this website works and measure the success of competitions and campaigns; and
• to enable us to fulfil our contractual obligations to third parties, for example to pay a partner if you have made a purchase on this website by following a link from their website. 

Most web browsers automatically accept cookies.  Unless you have adjusted your browser settings so that it will refuse cookies, cookies will be set when you access this website.  By using and browsing this website, you consent to cookies being used in accordance with this Cookie Policy.  If you do not consent, you must either disable cookies or refrain from using this website.  Please go to How To Manage Cookies section below for information on how to manage and disable cookies.

Our cookies


Below is a list of the main cookies that are set by us when you access this website and a description of what we use them for:

 

Cookie Name Cookie Purpose
userCountry, userCurrencySymbol, user Explicit, userLangId, userLanguage, userPreferredUrl, userprefs, userSalesCatalogId, userStoreId, viewed, WC_ACTIVE_POINTER, WC_AUTHENTICATION, WC_PERSISTENT, WC_SESSION_ESTABLISHED, WC_USERACTIVITY, SessionExists, ShowAlert, arc-33056-recently-viewed, JSESSIONID, mdr_browser These cookies remember your preferences from previous visits, allow you to add to basket and store your shopping basket. The website wouldn't work for you without them.
_utma, _utmb, _utmc, _utmz
These cookies enable Google Analytics software. It helps us take and analyse visitor information such as browser usage and new visitor numbers. That information helps us to improve the website and your shopping experience, and to make our marketing campaigns relevant.
The data stored by these cookies never shows personal details from which your individual identity can be established.
_#env, _#lps, _#sess, _#srchist, _#tsa, _#uid, _#vdf
We work with DC Storm to help make our marketing campaigns more relevant. DC Storm cookies are used to help us see which marketing campaigns you click on and interact with. The data taken does not contain personal details from which your individual identity can be established.
_qsst, _qst, _qubitTracker cookies, _qPageNum_*name of brand*
These cookies enable Qubit analytics software. This software helps us take and analyse visitor information such as browser usage, new visitor numbers, response to marketing activity and shopping times. That information helps us to improve the website and your shopping experience, and to make our marketing campaigns relevant. The data stored by these cookies never shows personal details from which your individual identity can be established.
peerius_ct, peerius_rid, peerius_sess, peerius_user
These cookies enable Peerius software. This software allows us to make recommendations of products that we think might be of interest to you, based on what you and other visitors have viewed.
 
s_cc, s_sq, s_vi
These cookies enable SiteCatalyst analytics software, supplied by Adobe. This software helps us take and analyse visitor information such as browser usage, new visitor numbers, response to marketing activity and shopping times. That information helps us to improve the website and your shopping experience, and to make our marketing campaigns relevant.
s_campaign, s_ev20, _#tsa
These cookies show us how you found our website and which website you came from. This helps us know which of our online marketing channels is most effective. They also allow us to reward some external websites for directing you to us.


Flash cookies


We may display video content on topman.com using Adobe Flash Player.  Adobe uses Flash cookies to improve your experience as a user.  If you wish to disable or delete a Flash cookie, please visit Adobe Flashplayer Security Settings.  Please bear in mind that if you disable Flash cookies you will be unable to access certain content on our website which uses Adobe Flash Player, such as videos.

Third party cookies


Some cookies may be set by third parties when you visit this website.  These third parties may be suppliers who partner with us to deliver our website, companies that participate with us in affiliate marketing programmes and other third parties.  These cookies are controlled by the third parties, so please check the third-party websites for more information about these cookies and how to manage them.   These third party cookies do not collect personal data from which the third party would be able to identify individual customers.


Some of our third party partners that may set cookies on this website include:

Business Partner Cookie Purpose
Struq

Struq uses cookies to provide you with personalised adverts when you visit other selected websites. We would like to continue to display content that's relevant to you; however, you can choose to opt out of this type of advertising permanently by visiting http://www.struq.com/consumer-opt-out/index.php.
Please note though, that if you delete your cookies too, we'll no longer know that you've opted out, so the banners from Struq will reappear when you visit other selected websites.

 

Criteo  Criteo uses cookies to provide you with personalised adverts when you visit other selected websites. We would like to continue to display content that's relevant to you; however, you can choose to opt out of this type of advertising permanently by visiting
http://www.criteo.com/us/privacy-policy
Please note though, that if you delete your cookies too, we'll no longer know that you've opted out, so the banners from Struq will reappear when you visit other selected websites.
 
ecustomeropinions.com
In order to provide you with a better service, occasionally we'll ask if you'd like to complete a survey. This cookie's sole purpose is to remember if we've asked you to do so recently, and it contains no personal information.
Awin1, Commission Junction, Linkshare, Zanox These cookies are only set if you get to the confirmation page after checkout. It is used to track whether we then owe any money as a commission to a site (affiliate) which has referred business to us.
VisualDNA VisualDNA uses cookies to anonymously collect information about your browsing activity on our website (this does not include names, addresses or any other personal information). This information allows us and VisualDNA to build a profile so that your online experience can be made more relevant to your specific interests. You have the right to opt out from VisualDNA's service by clicking here and choosing the ‘Cookie Settings’ option. VisualDNA does not store or share personally identifiable information with any third party, other than in anonymised, aggregated form. To learn more, visit VisualDNA's privacy policy at http://www.visualdna.com/privacy-policy/ and VisualDNA’s cookie policy at http://www.visualdna.com/cookie-policy/.



Social buttons


If you 'share' topman.com content with friends through social networks – such as Facebook, Google and Twitter - you may be sent cookies from these third party websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

Flash cookies

 
We may display video content on topman.com using Adobe Flash Player.  Adobe uses Flash cookies to improve your experience as a user.  If you wish to disable or delete a Flash cookie, please visit Adobe Flashplayer Security Settings.  Please bear in mind that if you disable Flash cookies you will be unable to access certain content on our website which uses Adobe Flash Player, such as videos. 

How to manage cookies


You can enable or disable cookies by changing your website browser settings to accept or reject cookies as required.  How to do this will depend on the browser you use.  We have provided further information below on how to check which browser you use and how to manage cookies.  Please bear in mind that if cookies are not enabled on your computer, your activities will be restricted to browsing this website and you will not be able to add products to your shopping bag and buy them.

Checking which browser you use


If you are using a PC - go to 'Help' and select the 'About' option.

If you are using a Mac - click on the Apple menu within the browser and select the 'About' option.

Once you know which brower you are using, follow the instructions below to check if you have cookies enabled on your computer

Checking cookies - PCs


Microsoft Internet Explorer 6,7,8 

- Go to 'Tools' at the top of your browser window. Select 'Internet options'. Click on the 'Privacy' tab
- Ensure that your Privacy level is set to Medium or below to enable cookies

Mozilla Firefox
- Go to 'Tools' and select Options
- Click the Privacy icon
- Click on Cookies and choose 'allow sites to set cookies'

Google Chrome
- Go to 'Tools' and select Options
- Click 'Under the Hood'  and select the 'Content settings' button within the 'Privacy' section
- Choose 'Allow local data to be set'

Checking cookies – Macs


Safari on OSX
- Click 'Safari' and select 'Preferences' 
- Click 'Security' then 'Accept cookies'

Mozilla and Netscape on OSX
- Click on 'Mozilla' or 'Netscape' and select 'Preferences'
- Find ‘Cookies’ under 'Privacy & Security'
- Select 'Enable cookies for the originating web site only'

Microsoft Internet Explorer on OSX
- Click 'Explorer' and select 'Preferences'
- Find 'Cookies' under ‘Receiving Files’
- Select 'Never Ask' 

Opera
- Click 'Menu' and select 'Settings'
- Select 'Preferences' and then 'Advanced' 
- Select 'Accept cookies'


If you are not happy with the way that we use cookies then you should delete Topman cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, "Private Browsing" in Firefox and Safari etc.)

 

WEEE COMPLIANCE

So that you can get your old electrical products recycled, Arcadia have contributed toward the development of recycling collection points (known as ‘Designated Collection Facilities) throughout the UK through our membership of the Distributor Take Back Scheme (DTS).

 

To remind you to recycle, all new electrical products are marked with a crossed out wheeled bin symbol.

 

UK households dispose of over 1.2 million tonnes of electrical and electronic waste every year. This is the equivalent of 150,000 double decker buses and would be enough to fill the new Wembley Stadium 6 times over. Much of the UK's electronic waste ends up in landfill sites, where toxins put communities at risk.

 

To remind you to recycle, all new electrical products are marked with a crossed out wheeled bin symbol.

 

WEEE

Not all council sites are suitable to collect all types of waste electrical goods. To find out your nearest participating site and for advice on all aspects of recycling at home, please visit www.recycle-more.co.uk

 

Please remember to have your postcode to hand.

For further details regarding the use of data supplied by you, please see our Privacy Statement. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

 

All rights, including copyright, in this website are owned by or licensed to Top Shop/Top Man LTD t/a Topman. Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of TOPMAN.COM.

 

We have taken every care in the preparation of the content of this website. To the extent permitted by applicable law, and save as otherwise specified by us, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.

 

Certain (hypertext) links in this site will lead to websites which are hosted by our partners. When you activate any of these you will leave the TOPMAN.COM website and we have no control over, and will accept no responsibility or liability in respect of, the material on any website which is not under our control.

 

These exclusions of liability shall not apply to any damages arising from death or personal injury caused by our negligence.

 

Times quoted in these terms and conditions are Greenwich Mean Time or British Summer Time (as applicable).

 

These terms and conditions shall be governed by and construed in accordance with English Law and it is agreed that the English courts shall have exclusive jurisdiction in the event of a dispute. If any terms shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions.

 

Copyright © TOPMAN

This website is owned and operated by:

Topshop/Topman LTD t/a Topman

Registered in England

Company No. 2317752

Registered address:

Colegrave House,

70 Berners Street,

London W1T 3NL

VAT No: GB169 0943 36

 

 

PAYING WITH GIFT CARDS ONLINE

It's easy to pay with a gift card online. Just click on 'add a gift card' in the payment section and enter your gift card PIN number and security code, which can be found on the back of your card.

 

Up to five gift cards can be used on one order. You can also split payment between a gift card and another payment source (eg. Visa Debit or Paypal) - we will calculate the remaining balance for you once you have entered your gift card PIN number and security code, so all you need to do is fill in your card or Paypal details as usual.

 

However, please note that if you have enough funds on your gift card to cover your total order cost including delivery, you will not be able to use split payment.

 

RETURNS WHEN PAYING WITH GIFT CARDS ONLINE

Always remember to hold on to your gift card when you order in case you need to make a return, as the money will automatically be refunded to the same card. If you have lost or discarded your card and wish to make a return, please click here to contact our customer services.

 

Orders paid for using split payment (part gift card, part card or Paypal) will always refund the gift card first. Any remaining balance will be paid back to the card or Paypal account used. This excludes delivery costs, which are non-refundable.

 

WHERE CAN I USED MY GIFT CARD?

Your Gift Card can be used online or in any store (Burton, Dorothy Perkins, Evans, Miss Selfridge, Outfit, Topshop, Topman and Wallis in the UK) excluding those within department stores. For full details, please click here to review our terms and conditions.

 

CAN I USE MORE THAN ONE GIFT CARD AS A METHOD OF PAYMENT

Yes, you can use up to 5 Gift Cards in any one transaction. Please retain the original gift card(s) when completing an order online as this may be required at a later date if you return your purchases.

 

When using gift cards in conjunction with other payment methods, the full value of the Gift Card will be taken first, and any remaining balance will be charged to your additional payment method.

 

HOW WILL I BE REFUNDED IF I'VE PAID WITH A GIFT CARD AND CREDIT/DEBIT CARD


The Gift Card will be credited first, with the remaining balance being credited to the debit/credit card used at the time of purchase.

 

Click here to buy a giftcard

 

Click here to check your giftcard balance

Get free delivery on your UK order if you've spent over £50 with code FREE50UK. Enter at checkout to redeem.

 

1. By taking advantage of the Free Delivery offer (the "Promotion") you agree to these terms and conditions.

2. UK customers are entitled to free standard delivery as described on the Free Delivery message on the top right-hand side of the www.topman.com homepage. To redeem the delivery offer, you must enter the offer code at the online checkout and satisfy any minimum spend requirement in a single transaction.

3. Australian customers are entitled to free standard delivery as described on the Free Delivery message on the top right-hand side of the www.topman.com homepage. To redeem the delivery offer, you must enter the offer code at the online checkout and satisfy any minimum spend requirement in a single transaction.

4. Other international customers are entitled to free standard delivery with purchases over £100. Use code FREE10ROW at checkout to redeem.

5. The Promotion applies to the standard delivery service available for all countries to which Topman currently delivers.

6. Topman reserves the right to (i) cancel this Promotion (ii) refuse to allow any individual to participate in the Promotion and (iii) amend these terms and conditions (and will use reasonable endeavours to notify changes to all customers).

7. These terms and conditions shall be governed by and construed in accordance with English law and shall be subject to the exclusive jurisdiction of the English courts in the event of a dispute. Promoter: Topshop/Topman Limited t/a Topman registered no. 1016191. Registered office: Colegrave House, 70 Berners Street, London, W1T 3NL.

 

To redeem the Discount online, enter your student card number at the online checkout.

To redeem the Discount in-store, show your valid student card at the checkout in-store and complete the data capture card.

By entering your details in order to take advantage of the Discount you agree that your personal details may be used to keep you informed about our promotions, products and news. Topman complies with the standard procedures laid down in the UK Data Protection Act to ensure that the personal information you give us in kept secure and processed fairly and lawfully. For further details, please see our Privacy Policy at www.topman.com or ask in-store.

The Discount may not be exchanged for cash and is non-transferable. Returned items will be refunded at the discounted price paid. This does not affect your statutory rights. The Discount may not be used to purchase gift cards or to settle store card accounts.

Topman reserves the right to refuse any student ID that it deems to be invalid or fraudulent.

Topman reserves the right to (i) cancel this offer at any time; (ii) refuse to allow any individual to participate in this offer; and (iii) amend these terms and conditions.

These terms and conditions shall be governed by and construed in accordance with English law and the English courts shall have exclusive jurisdiction in the event of a dispute.

Promoter: Top Shop/Top Man Limited trading as Topman (registered no. 2317752). Registered office: Colegrave House, 70 Berners Street, London, W1T 3NL.

INTO THE STORM COMPETITION Terms and Conditions

 

 

1. By entering the free Competition (the “Competition”) you agree to these terms and conditions.

2. This Competition is open to residents of the UK aged 18 or over, except for employees of the
Arcadia Group, TOPSHOP/TOPMAN Ltd and BHS Limited, their families, agencies or anyone
else associated with this Competition.

3. To enter you must like and share the movie trailer post on the TOPMAN Facebook channel. The Competition
opens at
15:00:00 GMT on Wednesday 13th August 2014 and closes at 15:00:00 GMT on Friday 15th August 2014. Topman does not accept responsibility for network, computer, and hardware or software failures of any
kind, which may restrict your entry. Entries must not be sent
in through agents or third parties. Late or incomplete entries will not be accepted.

4. Topman complies with the standard procedures laid down in the UK Data Protection Act to
ensure that the personal information you give us is kept secure and processed fairly and
lawfully. We will not share your information with third parties for marketing purposes unless
you have given us permission to do so. For further details please see our online Privacy
Policy at www.topman.com.

5. The winners will be the first 5 entries drawn at random by Topman within 24
hours of the closing date. The winners will be notified by email or direct facebook messaging by no later than 2 days after the closing date. Topman’s decision will be final and no correspondence will be entered into.
There will be 5 winners.

6. There are 5 prizes (the “Prize”) consisting of:

Prize package for (5) adults includes:

·          1x pair of tickets per winner to Into the Storm film screening central London

·          An Oculus Rift experience per winner and +1

 

7. Winners must be based in London and able to travel to central London of their own accord on the Monday the 18th of August.

8. Winners must have access to a personal email account on the Internet.

9. All taxes (including without limitation UK national and local taxes) in connection with the prize,
and the reporting consequence thereof, are the sole responsibility of the prize winner.

10. If the Prize is not claimed within 24 hours of the winner being notified, Topman reserves the
right to award the Prize to an alternative winner.

11.The Prize is non-transferable, non-refundable and non-negotiable. There is no cash
alternative. Topman reserves the right to substitute the Prize for one of its choosing which
has a value the same or greater than the original Prize in the event of circumstances outside
of its control.

12. By entering the Competition the winner agrees to participate in such promotional activity and
material as Topman may require.

13. Topman reserves the right to (i) cancel this Competition, (ii) cancel or refuse any individual’s
entry and (iii) amend these terms and conditions (and will use reasonable endeavours to notify
changes to entrants and potential entrants). These terms and conditions shall be governed by
English law and the English courts shall have exclusive jurisdiction in the case of a dispute.

Promoter: Top Shop/Top Man Limited trading as Topman registered no. 2317752. Registered
office: Colegrave House,
70 Berners Street, London, W1T 3NL.

SW4 COMPETITION Terms and Conditions
 
1. By entering the free Competition (the “Competition”) you agree to these terms and conditions.
2. This Competition is open to residents of the UK aged 18 or over, except for employees of the Arcadia Group, TOPSHOP/TOPMAN Ltd and BHS Limited, their families, agencies or anyone else associated with this Competition.
3. To enter you must like the SW4 Competition post on the TOPMAN Facebook channel. The Competition opens at 15:00:00 GMT on Friday 15th August 2014 and closes at 15:00:00 GMT on Thursday 21st August 2014. Topman does not accept responsibility for network, computer, and hardware or software failures of any kind, which may restrict your entry. Entries must not be sent in through agents or third parties. Late or incomplete entries will not be accepted.
4. Topman complies with the standard procedures laid down in the UK Data Protection Act to ensure that the personal information you give us is kept secure and processed fairly and
lawfully. We will not share your information with third parties for marketing purposes unless you have given us permission to do so. For further details please see our online Privacy

Policy at www.topman.com.
5. The winners will be the first entry drawn at random by Topman within 24 hours of the closing date. The winners will be notified by email or direct facebook messaging by no later than 2 days after the closing date. Topman’s decision will be final and no correspondence will be entered into. There will be 1 winner.
6. The prize (the “Prize”) consists of:

·          1x pair of VIP tickets to SW4 festival in London on 23rd and 24th August 2014.
​7. The winner must be able to travel to central London of their own accord.
8. Winners must have access to a personal email account on the Internet.
9. All taxes (including without limitation UK national and local taxes) in connection with the prize,
and the reporting consequence thereof, are the sole responsibility of the prize winner.
10. If the Prize is not claimed within 24 hours of the winner being notified, Topman reserves the
right to award the Prize to an alternative winner.
11.The Prize is non-transferable, non-refundable and non-negotiable. There is no cash
alternative. Topman reserves the right to substitute the Prize for one of its choosing which

has a value the same or greater than the original Prize in the event of circumstances outside

of its control.
12. By entering the Competition the winner agrees to participate in such promotional activity and
material as Topman may require.
13. Topman reserves the right to (i) cancel this Competition, (ii) cancel or refuse any individual’s
entry and (iii) amend these terms and conditions (and will use reasonable endeavours to notify

changes to entrants and potential entrants). These terms and conditions shall be governed by

English law and the English courts shall have exclusive jurisdiction in the case of a dispute.
Promoter: Top Shop/Top Man Limited trading as Topman registered no. 2317752. Registered
office: Colegrave House,
 70 Berners Street, London, W1T 3NL