TERMS & CONDITIONS

Please choose from the options below to see relevant information.

Please choose from the options below to see relevant information.

TRACK YOUR ORDER

All orders to the US are now fully trackable, duty paid, and faster than before. In order to track your order with us, you will need to have your tracking number with you. This can be located on your dispatch confirmation email or order tracking email.

Most parcels will reach their destination in up to 7 working days after the order is dispatched (2-3 working days for Express orders), however, some destinations may require additional time allowed for parcels to arrive.

If your tracking number begins with 1550, please click here to track your parcel

If your tracking number begins with an E, please click here to track your parcel  

If your tracking number begins with WN, please click here to track your parcel

Please choose from the options below to see relevant information.

When you place an order on our Website we shall email you an acknowledgement. Our acceptance of an order does not take place until shipment of the order, at which point the purchase contract will be made and you will be charged.

Please note, if you have paid via your PayPal account, transactions are charged at the time the goods are ordered, when you click on the confirm and pay option. If for some reason we are unable to ship your goods, the value of the items that are not shipped will be refunded to the original method of payment.

Once you have checked out and your order has been confirmed you will not be able to make any changes to your order so please make sure that everything is correct before clicking the confirm button.

Any discounts triggered by the entry of a promotional code will not be applied until the order is accepted but will be detailed on the invoice.

We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:
The product ordered being unavailable from stock
Our inability to obtain authorisation of payment
The identification of an error within the product information, including price or promotion

If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time.

We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.

If your question relates to an order or feedback regarding this site then email us customer.service@topman.com

CALIFORNIA PROPOSITION 65

We provide this warning as a result of Proposition 65, the Safe Drinking Water and Toxic Enforcement Act of 1986, which was enacted to inform citizens in California about exposures to certain chemicals including some Phthalates. WARNING: Products sold on this site may contain chemicals known to the State of California to cause cancer, birth defects or other reproductive harm.

LEAD

Some of our products such as wallets, bags, clothing, accessories, or shoes made of vinyl or imitation leather may contain traces of lead. In accordance with Proposition 65, we issue the following warning to our California customers: "WARNING: The materials used on the exterior of some products may contain lead, a chemical known to the State of California to cause birth defects or other reproductive harm."

UP TO 50% OFF THE TOPMAN EDIT
Discount already applied
Offer on selected styles only
START DATE: 01.22.2021

SALE UP TO 70% OFF
Discount already applied
Valid for selected styles only

MULTIPACKS
3 for 15$ on socks
Offer valid on full price styles only.

15% OFF NEWSLETTER SIGN UP
New subscribers only
15% off full priced items, excluding sale
Cannot be used in conjunction with any other promotional code
Unique one time use code for recipient of the email address provided
END DATE: Valid for 30 days from receipt of Welcome email

20% OFF (email only)
Subscribers only
20% off full priced items, excluding sale
Cannot be used in conjunction with any other promotional code
Unique one time use code for recipient of the email address provided
END DATE: Valid for 30 days from receipt of email

10% OFF (email only)
Subscribers only
10% off full priced items, excluding sale
Cannot be used in conjunction with any other promotional code
Unique one time use code for recipient of the email address provided
END DATE: Valid for 30 days from receipt of email

$20 OFF WHEN YOU SPEND $100 (email only)
Subscribers only
$20 off when you spend $100 on full priced items, excluding sale
Cannot be used in conjunction with any other promotional code
Unique one time use code for recipient of the email address provided
END DATE: Valid for 30 days from receipt of email

$30 OFF WHEN YOU SPEND $150 (email only)
Subscribers only
$30 off when you spend $150 on full priced items, excluding sale
Cannot be used in conjunction with any other promotional code
Unique one time use code for recipient of the email address provided
END DATE: Valid for 30 days from receipt of email

10% STUDENT DISCOUNT
Valid on full price and sale lines
Excludes concessions
Not stackable with other coded promotions

TERMS AND CONDITIONS FOR ALL COMPETITIONS
1. For the purposes of these terms and conditions, prize draws and competitions shall together be referred to as “Promotion(s)”. By entering the Promotion you agree to these terms and conditions.

2. The Promotion is open to residents of the UK aged 16 or over (unless otherwise stated in the Promotion Rules) except for employees of the Arcadia Group, their families, agencies or anyone else associated with the Promotion. If you are under the age of 18, you must obtain consent from your parent/guardian to enter the Promotion. By entering into the Promotion you confirm that you have this consent.

3. Please see the Promotion Rules for details on how to enter, the opening date and the closing date. If a promotion Entries must not be sent in through agents or third parties. Late, incomplete, illegible or defaced entries will not be accepted. If the method of entry requires any action on any social media channel, you must be registered on the social media channel in order to enter the Promotion. If the Promotion is running in-store, the Promotion will only be open during store opening hours.

4. The number of winners and the basis upon which they shall be chosen is set out in the Promotion Rules. The winner(s) will be notified by phone, email or private message on social media (as applicable depending upon the entry method) within a maximum of 7 days of being chosen. The Promoter’s decision will be final and no correspondence will be entered into.

5. The number of prizes and the details of the prize(s) is set out in the Promotion Rules.

6. If the prize includes travel the following shall apply (unless stated otherwise in the Promotion Rules):

a. All travel shall be economy class. All flights shall depart from a London airport of the Promoter’s choice. Travel to and from the airport will not be included in the prize.

b. All hotels shall be 4* and all rooms shall be twin rooms on a bed & breakfast basis.

c. The winner(s) (and any travel companion(s)) may be required to provide appropriate government issued photo identification (such as a valid passport) at the time of travel, and are solely responsible for determining and obtaining all necessary travel documents and complying with all other travel requirements. No changes will be made to travel itinerary or other travel details once any portion of travel arrangements have been made, except at the Promoter’s sole discretion. The Promoter is not responsible for changes in schedule or for any expenses incurred as a consequence of flight cancellation/delay.

d. The winner must bring a credit card for settlement of incidentals not included in the prize and the winner shall be responsible for all expenses not specified in the Promotion Rules.

e. If the winner is under 18 years of age, the winner must be accompanied by a responsible adult for the duration of the prize. In these circumstances, the accompanying adult will be responsible for all expenses not specified in the Promotion Rules.

7. If the prize includes a gift card then gift card terms and conditions apply.

8. If your entry to the Promotion is a creative work (including but not limited to a photograph, quote, poem, drawing, slogan or design) (“Entry”) then:

a. you will retain the rights of ownership in your Entry. However, in consideration of the Promoter providing the Promotion, you will grant the Promoter a worldwide, irrevocable, royalty-free licence to use your Entry in any of the Promoter’s publications, websites, promotional activities and any other materials, for 50 years from the closing date of the Promotion. To the maximum extent permitted by law,
you hereby agree to waive all, and agree not to assert any, of your moral rights (or similar rights) wherever in the world arising which relate to your Entry. All material submitted becomes the sole property of the Promoter and will not be returned.

b. All Entries must be your own work and must not have been published elsewhere or have won a prize in any other similar promotion. It is your responsibility to ensure that any Entry does not infringe the intellectual property rights or other rights of any third party or any laws. You warrant that the Entry is your own work and that you own the intellectual property rights in it.

9. You must not post violent, nude, partially nude, discriminatory, unlawful, infringing, hateful, pornographic, sexually suggestive or other inappropriate (at Promoter’s sole discretion) pictures on any social media platform or website. Promoter may, but has no obligation to, remove pictures that Promoter determines in its sole discretion violates these Terms and Conditions.

10. Unless otherwise stated in the Promotion Rules, the prize must be claimed within 7 days of the winner being notified. If the winner fails to claim their prize within this time period then the Promoter reserves the right to award the prize to an alternative winner.

11. The prize is non-transferable, non-refundable and non-negotiable. There is no cash alternative. The Promoter reserves the right to substitute the prize (or any part thereof) for one of its choosing which has a value the same or greater than the original prize in the event of circumstances outside of its control.

12. By entering this Promotion, and consenting at the point of entry, you agree that your details, including but not limited to your email address, may be used to keep you informed about the Promoter’s promotions, products and news and will be used in accordance with the Promoter’s privacy policy. The Promoter complies with the standard procedures laid down in the Data Protection Act 1998 (and any amendment or re-enactment thereof) to ensure that the personal information you give us is kept secure and processed fairly and lawfully. The Promoter will not share your information with third parties for their marketing purposes unless you have given permission for the Promoter to do so. For further details please see the Promoter’s privacy policy available on its website.

13. By entering the Promotion the winner(s) agrees to participate in such promotional activity as the Promoter may require.

14. In no circumstances is a Promotion in any way sponsored, endorsed, administered by or associated with Twitter, Facebook, Instagram, Pinterest or any other social media channel.

15. The first name, surname and county of the winner(s) will be available for 28 days after the closing date and can be requested by sending a stamped addressed envelope to the Promoter at the address below and using the name of the Promotion as set out in the Promotion Rules as a reference.

16. The Promoter reserves the right to (i) cancel this Promotion, (ii) cancel or refuse any individual’s entry, and (iii) amend these terms and conditions (and will use reasonable endeavours to notify changes to entrants and potential entrants). These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction in the event of a dispute.

17. Promoter: Top Shop/Top Man Limited trading as Topman. Company no. 2317752. Registered office address: Colegrave House, 70 Berners Street, London, W1T 3NL.

For Promotion and Competition terms and conditions click here.

STUDENTS GET 10% OFF (the “Discount”) ALL YEAR ROUND

1. The Discount is valid for all students with a valid ID.

2.To redeem the Discount online, enter your Advantage student card number or verified code at the online checkout.

3. To redeem the Discount in-store, show your valid student identification at the checkout in-store and complete the data capture card.

4. By entering your details in order to take advantage of the Discount you agree that your personal details may be used to keep you informed about our promotions, products and news. TOPMAN complies with the standard procedures laid down in the UK Data Protection Act to ensure that the personal information you give us in kept secure and processed fairly and lawfully. For further details, please see our Privacy Policy or ask in-store.

5. The Discount may not be exchanged for cash and is non-transferable. Returned items will be refunded at the discounted price paid. This does not affect your statutory rights. The Discount may not be used to purchase gift cards or to settle store card accounts.

6. TOPMAN reserves the right to refuse any student ID that it deems to be invalid or fraudulent.

7. TOPMAN reserves the right to
(i) cancel this offer at any time
(ii) refuse to allow any individual to participate in this offer
(iii) amend these terms and conditions.

8. These terms and conditions shall be governed by and construed in accordance with English law and the English courts shall have exclusive jurisdiction in the event of a dispute.

9. Promoter: Top Shop/Top Man Limited trading as Topman (registered no. 2317752). Registered office: Colegrave House, 70 Berners Street, London, W1T 3NL.

Topman recognizes the importance of providing a website that is accessible to all user groups, including the disabled, the visually impaired and those with motor deficiencies and cognitive disabilities.

We strive to ensure that our website conforms to the Web Content Accessibility Guidelines (W3C WCAG 2.0, Level AA).

To access our W3C WCAG 2.0 accessible web site, please navigate to:

https://m.us.topman.com/accessibility_switch

It is optimized to be navigable with a keyboard and screen reader.

Although the website works with all commonly utilized screen readers, navigating the site works best with the following screen readers:

- VoiceOver for Mac
 - Jaws for Windows

Access Keys

You can access the site without the need for a mouse using the following access keys:

Access Keys
You can access the site without the need for a mouse using the following access keys:
C = Jump to main content
N = Jump to primary navigation
S = Skip navigation
1 = Homepage
2 = Search

To navigate with access keys follow these steps:
Windows: Hold down the ‘Alt’ key and the access key, followed by the ‘Enter’ key.
Mac: Hold down the ‘Ctrl’ key and the access key.

The pages on this website comply with the recommended UK Government access keys standard.

Although the website works with all commonly used web browsers, the recommended web browser that delivers the optimal experience interacting with screen readers is Chrome.

We are committed to making the customer experience consistent for everyone. Should you experience any difficulties, please contact us so that we can assist you with any problems you have encountered.